Customer Service Live Chat

Submit an Email

Professional Customer Service
We use cookies to ensure you get the best experience on our website. Got It More Info
Toll Free Sales: 1-877-658-4776
Page Top Page Top

Customer Service

Customer Support

"Our goal is to make your tax return preparation simple, fast and accurate!"

If you have questions or concerns about OLTPRO Software, e-filing, deciphering error codes, or technical issues; please contact our customer support team and a qualified customer service representative will assist you.

Customer Support Options

  • Comprehensive Knowledge Base
    Search our knowledge base to answer questions on credits, deductions, etc.
  • E-mail
    If you would like to ask one of our customer service agents a question about your return or our site, just send us an email to . *Responses are usually received within 24-48 hours.
  • IRS Toll Free Contact Numbers
    The IRS provides toll free numbers for individuals and businesses with questions relating to their income tax return or refund.
  • Phone Support
    We offer phone support during office hours at (816) 232-9095 OR (877)OLT-4-PRO.

    Office hours during tax season:
    • Monday thru Friday CST - 7am to 10pm
    • Saturday CST - 8am to 5pm
    • Sunday CST - 10am to 4pm

    Office hours during off season:
    • Monday thru Friday CST - 8am to 8pm
  • Remote Support